Listening Section 1: Form & Note Completion: Question 4
Syllabus L.section-1
Transcript-based practice (no audio).
Letting Agent: Hartley and Rowe Lettings, good afternoon, you're speaking with Ben. Caller: Hi, I'm calling about the two-bedroom flat you have listed on Mill Street. Letting Agent: Yes, that one's still available. Could I take your name? Caller: It's Delgado. Ana Delgado. Letting Agent: Could you spell your surname for me? Caller: Sure, D-E-L-G-A-D-O. Letting Agent: Delgado, thank you. And a contact number? Caller: 07945 228130. Letting Agent: Let me just repeat that back, 07945 228130? Caller: That's right. Letting Agent: Perfect. So the property is on Mill Street, a two-bedroom first-floor flat. The rent is nine hundred and fifty pounds a month. Caller: And is that including bills? Letting Agent: No, bills are separate, I'm afraid. There's also a deposit required, that's one thousand one hundred pounds, held for the length of the tenancy. Caller: Okay, that's fine. When would it be available to move into? Letting Agent: The current tenants move out at the end of July, so it would be available from the first of August. Caller: That works well for me. Could I arrange a viewing? Letting Agent: Of course, we have a viewing slot on Thursday afternoon, if that suits? We also have a slot on Saturday morning, but Thursday tends to be quieter. Caller: Thursday's perfect, thank you. Letting Agent: Great, I'll pencil you in and send the address details by text.
Complete the form/notes below. Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.
Hartley & Rowe Lettings. Rental Enquiry
- Enquirer's first name: Ana
- Enquirer's surname: (1) ______________
- Contact number: (2) ______________
- Property street: (3) ______________
- Monthly rent: (4) ______________
- Deposit required: (5) ______________
- Move-in date: (6) ______________
- Viewing day: (7) ______________
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Worked solution
Answer key with explanations
- Delgado. The caller spells the surname directly: “Sure, D-E-L-G-A-D-O.”
- 07945 228130. The caller gives the number, and the agent’s read-back is confirmed: “That’s right.”
- Mill Street. The caller asks about “the two-bedroom flat you have listed on Mill Street,” confirmed by the agent as “the property is on Mill Street.”
- £950. The agent states, “The rent is nine hundred and fifty pounds a month.”
- £1,100 (The agent states, “There’s also a deposit required) that’s one thousand one hundred pounds.”
- 1 August. The agent states it “would be available from the first of August.”
- Thursday. Offered Thursday afternoon or Saturday morning, the caller says, “Thursday’s perfect, thank you.”
Final answers
- 1 Delgado
- 2 07945 228130
- 3 Mill Street
- 4 £950
- 5 £1,100
- 6 1 August
- 7 Thursday