Listening Section 1: Form & Note Completion: Question 7
Syllabus L.section-1
Transcript-based practice (no audio).
Recruiter: Good morning, Bramwell Logistics, this is Priya speaking. How can I help?
Caller: Hi, I'm calling about the warehouse assistant position advertised online.
Recruiter: Great, thanks for calling. Can I take your name first?
Caller: It's Marcus Delaney.
Recruiter: And how do you spell your surname?
Caller: D-E-L-A-N-E-Y.
Recruiter: Thanks, Marcus. What's the best number to reach you on?
Caller: You can reach me on 07822 394510.
Recruiter: Perfect. Now, the position is a night-shift role, are you happy working nights?
Caller: Yes, that's fine, I've done night shifts before.
Recruiter: Good. The reference number for this vacancy is WH204, so please quote that if you email us. Now, could I book you in for an interview? We have a slot on Thursday.
Caller: Thursday works for me.
Recruiter: Great, that'll be at 10.30 in the morning. The interview will be held at our Dockside depot, not the head office.
Caller: OK, Dockside depot, got it.
Recruiter: Could you bring some photo ID with you, like a passport or driving licence?
Caller: Sure, I'll bring my passport.
Recruiter: Lovely. And just one more thing, the role pays £12 an hour to start. Are you still interested at that rate?
Caller: Yes, that sounds fine.
Recruiter: Great, I'll pencil you in and send a confirmation email.
Complete the form/notes below. Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.
BRAMWELL LOGISTICS. INTERVIEW BOOKING NOTES
| Field | Detail |
|---|---|
| First name | Marcus |
| Surname | 1 __________ |
| Contact number | 2 __________ |
| Shift pattern | 3 __________ |
| Vacancy reference | 4 __________ |
| Interview day | 5 __________ |
| Interview time | 6 __________ |
| Interview location | 7 __________ |
| Document to bring | 8 __________ |
| Hourly rate | 9 __________ |
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Worked solution
Answer key with explanations
- Delaney. The caller spells his surname: “D-E-L-A-N-E-Y.”
- 07822 394510. He gives his number as “07822 394510.”
- Night-shift. The recruiter describes it as “a night-shift role,” which the caller confirms he is happy with.
- WH204. The recruiter states “the reference number for this vacancy is WH204.”
- Thursday. The recruiter offers “a slot on Thursday,” which the caller accepts.
- 10.30. The recruiter confirms the interview will be “at 10.30 in the morning.”
- Dockside depot (The recruiter specifies the interview is “at our Dockside depot, not the head office”) the head office is a distractor.
- Passport. Asked to bring photo ID such as a passport or driving licence, the caller replies “I’ll bring my passport.”
- £12. The recruiter states the role “pays £12 an hour to start,” which the caller accepts.
Final answers
- 1 Delaney
- 2 07822 394510
- 3 Night-shift
- 4 WH204
- 5 Thursday
- 6 10.30
- 7 Dockside depot
- 8 Passport
- 9 £12